Privacy Policy | Raging Bull Casino

Information we may collect

When you browse the website, create an account or use casino services, Raging Bull Casino may handle information that identifies you or relates to your activity. The information collected depends on how you interact with the website and the services you use. We aim to collect information that is reasonably needed to operate the service, protect players and meet applicable legal and operational requirements.

Account and identity information

Your name, date of birth, country of residence and other details supplied when you register or update an account.
Your login details, account preferences, responsible gaming settings and records of communications with support.
Information needed to confirm that an account belongs to the person using it and that the player is eligible to use the services.

Verification, payment and transaction information

Copies or details of verification documents, where required, such as identity or address documents.
Payment method information, deposits, withdrawals, wagers, account balances and other transaction records.
Information relating to chargebacks, payment disputes, suspicious activity reviews or attempts to misuse the service.

Technical and usage information

Device type, operating system, browser, language settings, IP address and general location information derived from technical data.
Website activity, pages viewed, links used, session information and details about how the services perform.
Cookie identifiers and similar technologies used to remember preferences, support functionality and understand website usage.

How we use personal information

Personal information is used for clear and legitimate business and service purposes. The information may be handled electronically or manually by authorised personnel and service providers acting on behalf of the website. Access is limited to people and organisations that need the information for an appropriate purpose.

To create, administer and secure your player account, including processing sign-in requests and account changes.
To provide casino services, record gameplay and transactions, process deposits and withdrawals, and respond to questions or support requests.
To verify identity, age, location and account ownership where this is required for safe and lawful operation.
To prevent fraud, money laundering, unauthorised access, collusion, abuse, technical attacks and other activity that may harm players or the service.
To meet legal, regulatory, financial, accounting and record-keeping obligations that apply to online gambling services.
To monitor responsible use of the service and help identify activity that may indicate a need for account protections or support.
To maintain, test, troubleshoot and improve the website, games, systems and security controls.
To send service messages, such as account, security, transaction or policy updates.
To send marketing communications where permitted and, where required, where you have provided consent or otherwise have a valid choice to receive them.

Where personal information is no longer needed for a relevant purpose, it may be deleted, anonymised or securely disposed of where appropriate. Some records must be kept for a period required by law even after an account is closed. This may include account, identity, payment, transaction, security and communications records. As a result, closing an account does not always mean that every record can be removed immediately.

Sharing, security and cookies

Raging Bull Casino does not treat personal information as public information. It may be disclosed where reasonably necessary to provide the services, operate the website, protect players or meet legal obligations. This can include sharing relevant information with payment providers, identity and verification services, fraud prevention providers, technology and hosting providers, customer support providers, professional advisers, and competent authorities or other parties where disclosure is required or permitted.

Service providers may process information in accordance with their role and contractual or other obligations. Where information is handled across borders, reasonable steps are taken to support appropriate protection and lawful processing. Information may also be disclosed during an investigation, dispute, legal process, security incident or business change, provided the disclosure is appropriate in the circumstances.

Reasonable administrative, technical and organisational measures are used to help protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No website, device or internet transmission can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Cookies and similar technologies

The website may use cookies and similar technologies to keep the service working, remember settings, support account sessions, improve performance, understand traffic and help deliver relevant communications. Some cookies may be placed by service providers that support website functionality or analytics. You can manage or block cookies through your browser settings. If you disable certain cookies, parts of the website may not work as intended, and preferences may not be retained.

Your privacy choices and data rights

Depending on your circumstances and applicable privacy requirements, you may have rights regarding the personal information held about you. These rights may be subject to identity checks, legal exceptions, security requirements and other valid limitations. A request will be considered carefully, and further information may be requested so that personal information is not disclosed to the wrong person.

Access: ask for information about the personal data held about you and, where appropriate, request a copy.
Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
Deletion: ask for your personal information to be deleted where it is no longer needed or where another lawful basis for keeping it does not apply.
Marketing consent: withdraw consent to marketing communications at any time. You can also use an unsubscribe option included in a marketing message where one is available.
Restriction or objection: in some situations, ask for processing to be restricted or object to particular uses of your information.
Complaint or concern: raise a privacy concern so it can be reviewed and addressed where appropriate.

To exercise your rights, request access or correction, ask about deletion, or withdraw consent to marketing, contact support@ragingbullcasino.best. Please describe your request clearly and include enough information to help locate your account or records. Do not send payment passwords or unnecessary sensitive information. We may need to verify your identity before completing a request. If information must be retained because of a legal, security or dispute-related requirement, we will explain this where appropriate and retain only what is required.

Privacy information may be updated from time to time to reflect changes in the website, services, technology or applicable requirements. The latest version published on the website applies from its stated or implied effective date. Players should review this page occasionally, particularly before continuing to use the services after a significant update. If you have questions about this Privacy Policy or how your information is handled, contact support@ragingbullcasino.best.